We are very grateful for the support of our clients in these unsettling times, and are committed to treating everybody with respect and courtesy, and to giving an effective response.
We care about both our customers and staff, and any aggressive or abusive behaviour directed at either will not be tolerated. To protect our team, any person behaving in such a way will be asked to leave the premises immediately (or terminate a telephone call).
We understand this is a worrying time for many of you, but please know that our team is working hard to support you. Thank you for sticking by us, we’ll get through this.