For all worm & flea products your pet will have need to be seen within the last 12 months. If this is not the case, we offer a free flea/worm consultation in order to dispense the appropriate medication. Please contact your local branch to book this if required.
For all other ongoing medications, your pet is required to have had a check-up within the last 4 to 6 months at varying intervals (dependent on the medication). It may be the case that this appointment is due, in which case your medication request will be declined and someone will contact you to schedule an appointment.
Please be aware that online medication requests will be available from 4pm the next working day (Mon-Fri) after placing an order. If medication is required more urgently, please call the branch from which you require it directly.
For all written prescription requests, please contact your branch directly.
For any queries, please contact us on one of the numbers below.