Support Team

Our support team is dedicated to ensuring your pet gets the best treatment possible.

Made up of Clinical Care Assistants, Receptionists and Admin staff, the team is well equipped to facilitate your pet’s journey through Ash Tree Vets and provide a friendly and efficient service.

Louise Hastings

Admin & Reception

Practice Manager

Louise joined Ash Tree Vets in 2016, starting off as a Receptionist, progressing to Head Receptionist and now in her current role as Practice Manager. All of her previous employment roles have given Louise a wealth of finance, customer service and business experience. 

It is important to Louise to treat people as she would like to be treated herself. 

Outside of work Louise is very busy spending time with her lovely young family, going on all sorts of adventures such as; nature walks, ice-cream runs, caravaning and general fun.


Julie Lake

Admin & Reception

Accounts Officer

Julie has been with Ash Tree Vets since 2010. Before that she worked in retail and mortgage banking for 26 years. Her role includes processing insurance claims, Pet Health Plan applications and office admin.

Julie loves to spend time outdoors with her family and dog, Wirehaired Vizsla, Odie. She also enjoys going to the gym, reading and having a cuppa with friends.

Hilary Lawton

Admin & Reception

Accounts Officer

Hilary is trained to AAT (Accounting Technician) Level 4. She has 20 years retail banking experience, has worked for a local firm of accountants and also as a School Business Manager. Her role at Ash Tree is within the office at Market Harborough and deals mainly with the Purchase Ledger and staff salaries.

Outside Ash Tree Hilary has a busy life, singing in several choirs and enjoys baking, crochet, and walking her Spanish Water Dog, Conker.

Ellen Van Aken

Admin & Reception

Marketing Co-ordinator

Ellen leads on our digital marketing activities such as social media co-ordination on Facebook and our Ash Tree Vets website. Ellen joined Ash Tree Vets in 2015 and brings with her a wealth of social media experience.

Nicky Clark

Admin & Reception


Nicky has been with the team since 2015. She is passionate about her role as Receptionist and loves the variety every day brings. Client satisfaction is at the top of her list, along with supporting her colleagues to get the best outcome for every pet presented at Ash Tree Vets. Outside of work, Nicky likes to spend time with her family and numerous pets, including; a dog, three cats, and two Yellow Belly turtles.